Thruline Subscription Terms of Service

These Subscription Terms of Service (the “Terms”) are a binding agreement between Fixate Industries LLC, a Pennsylvania limited liability company doing business as Thruline (“Thruline,” “we,” “us,” or “our”), and the individual or entity that registers for, purchases, or uses the Service (“Customer,” “you,” or “your”). Effective date of these Terms: August 21, 2026.

PLEASE READ CAREFULLY. By clicking “I agree” (or a similar button or checkbox), creating an account, completing checkout, or using the Service, you agree to these Terms. If you are agreeing on behalf of a company or other organization, you represent that you have authority to bind it, and “you” refers to that organization. If you do not agree, do not use the Service. Sections 11 (Disclaimers), 12 (Limitation of Liability), and 16 (Governing Law; Arbitration) contain important limits on our liability and your legal rights.

1. The Service.

The “Service” means the Thruline codebase-intelligence platform — a software-as-a-service application providing collaborative context, code analysis, and pull-request review for software-development teams — together with related websites, features, and support that we make available online, as described on our website at https://thrulinecontext.com. We may update, improve, or change the Service from time to time. Your use of the Service is also governed by our End User License & Acceptable Use Agreement and our Privacy Policy, each of which is incorporated into these Terms by reference.

2. Accounts and Eligibility.

To use the Service you must register for an account, provide accurate information, and keep your credentials secure. You are responsible for all activity under your account. You must be at least 18 years old and able to form a binding contract. You are responsible for your authorized users and for their compliance with these Terms.

3. Subscriptions, Fees, and Payment.

Access to the Service is sold on a subscription basis at the prices and billing frequency shown at checkout or on an order. Unless stated otherwise:

• (a) Payment processor. We use Stripe, Inc. to process payments. By subscribing, you authorize us and Stripe to charge your payment method for all applicable fees. Your payment is also subject to Stripe’s terms, and we do not store full card details.
• (b) Automatic renewal. Subscriptions renew automatically at the end of each billing period (monthly or annual, as selected) at the then-current rate, and your payment method is charged, until you cancel. You may cancel at any time through your account settings or the customer billing portal; cancellation takes effect at the end of the current billing period.
• (b2) Fees are stated exclusive of taxes; you are responsible for applicable sales, use, VAT, and similar taxes. Except as required by law or expressly stated, fees are non-refundable and payments are not creditable or pro-ratable.
• (c) Price changes. We may change fees for future billing periods by posting updated pricing or giving notice; changes take effect on your next renewal.
• (d) Past-due amounts. If a charge fails or an amount is past due, we may suspend or terminate the Service and pursue collection of amounts owed.

4. Free Trials.

We currently offer a thirty (30)-day free trial. Unless you cancel before the trial ends, your subscription will begin automatically at the end of the trial and your payment method will be charged at the then-current rate for the plan you selected. We will disclose the trial length and renewal terms at signup, and we may modify or discontinue trials at any time.

5. Term; Termination; Suspension.

These Terms apply while you have an account or use the Service. Either party may terminate for convenience effective at the end of the current billing period (you by cancelling; we by notice). We may suspend or terminate immediately if you breach these Terms, fail to pay, or use the Service in a way that risks harm to us, the Service, or others. On termination your right to use the Service ends; Sections 3 (accrued fees), 8–16, and any terms that by their nature should survive will survive.

6. Customer Data.

As between the parties, you own the data you submit to the Service (“Customer Data”). You grant us a non-exclusive license to host, process, and use Customer Data solely to provide, secure, support, and improve the Service and as described in our Privacy Policy. You are responsible for the accuracy and legality of Customer Data and for having the rights necessary to submit it. We handle personal information as described in our Privacy Policy.

7. Acceptable Use and License.

Your right to access and use the Service, and the rules governing that use, are set out in our End User License & Acceptable Use Agreement. You must comply with it. We may suspend access for violations as described there.

8. Intellectual Property.

The Service, including all software, content, and materials we provide, and all intellectual property rights in it, are and remain owned by Thruline and its licensors. Except for the limited right to use the Service under these Terms and the End User License, no rights are granted to you. If you give us feedback or suggestions, you grant us a perpetual, royalty-free license to use them without restriction.

9. Third-Party Services.

The Service may interoperate with third-party products or services (including Stripe). We are not responsible for third-party services, and your use of them is governed by their own terms. Third-party services are provided “as is.”

10. Confidentiality.

Each party may receive non-public information of the other. The receiving party will use such information only to perform under these Terms and will protect it with reasonable care. This does not apply to information that is public, independently developed, or rightfully obtained from a third party, or to disclosures required by law.

11. Warranty Disclaimer.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTY THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR THAT DATA WILL NOT BE LOST. NO ADVICE OR INFORMATION FROM US CREATES ANY WARRANTY. SOME JURISDICTIONS DO NOT ALLOW CERTAIN DISCLAIMERS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

12. Limitation of Liability.

TO THE FULLEST EXTENT PERMITTED BY LAW: (a) NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOST PROFITS, REVENUE, GOODWILL, OR DATA, EVEN IF ADVISED OF THE POSSIBILITY; AND (b) OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (i) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (ii) ONE HUNDRED U.S. DOLLARS ($100). THESE LIMITS APPLY TO ALL CLAIMS, WHETHER IN CONTRACT, TORT, OR OTHERWISE, AND FORM AN ESSENTIAL BASIS OF THE BARGAIN. THEY DO NOT APPLY TO YOUR PAYMENT OBLIGATIONS, YOUR INDEMNIFICATION OBLIGATIONS, OR LIABILITY THAT CANNOT BE LIMITED BY LAW. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU, AND NOTHING IN THESE TERMS LIMITS RIGHTS THAT CANNOT BE WAIVED UNDER APPLICABLE CONSUMER-PROTECTION LAW.

13. Indemnification.

You will defend, indemnify, and hold harmless Thruline and its members, officers, and agents from any third-party claims, losses, and expenses (including reasonable attorneys’ fees) arising from your Customer Data, your use of the Service, or your breach of these Terms or the End User License & Acceptable Use Agreement, except to the extent caused by our gross negligence or willful misconduct.

14. Changes to the Terms.

We may update these Terms from time to time. If we make material changes, we will provide notice (for example, by email or by posting in the Service or on our website) before they take effect. Your continued use of the Service after the effective date means you accept the updated Terms. We keep prior versions and the effective date of each.

15. Consumer Users.

If you use the Service as a consumer (for personal, family, or household purposes), the following apply in addition to the rest of these Terms: (a) nothing in these Terms limits any non-waivable rights or remedies you have under applicable consumer-protection law; (b) we will clearly disclose auto-renewal terms and the cancellation method before you subscribe, and you may cancel as described in Section 3; and (c) the arbitration and class-action provisions in Section 16 apply only to the extent permitted by applicable law.

16. Governing Law; Dispute Resolution.

These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict-of-laws rules. The parties will first try in good faith to resolve any dispute informally. Any dispute not resolved within thirty (30) days will be settled by binding arbitration administered by the American Arbitration Association under its applicable rules, seated in Philadelphia, Pennsylvania, before a single arbitrator; judgment on the award may be entered in any court of competent jurisdiction. To the extent permitted by law, disputes will be resolved individually, and class or representative actions are waived. Either party may seek injunctive relief in court to protect intellectual property or confidential information. This Section does not deprive a consumer of any non-waivable right to bring a claim in a small-claims court or before a government agency.

17. General.

These Terms, together with the documents they incorporate and any order, are the entire agreement between the parties regarding the Service and supersede prior agreements on this subject. If any provision is unenforceable, the rest remains in effect. We may assign these Terms to an affiliate or in connection with a merger or sale; you may not assign without our consent. Neither party is liable for delays caused by events beyond its reasonable control. Notices to you may be sent to the email on your account; notices to us must be sent to [email protected]. Our failure to enforce a provision is not a waiver.

18. Contact.

Fixate Industries LLC d/b/a Thruline, 219 Castlegate Rd., Pittsburgh, PA 15221-4415. Email: [email protected]. Website: https://thrulinecontext.com.

By clicking “I agree,” creating an account, or using the Service, you acknowledge that you have read and agree to these Subscription Terms of Service.